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We help businesses
that run on Apple

No more downtime, wasted hours, or lost turnover with simple monthly plans that cover London, Sussex and Kent.

Stay open, stress-free, and running smoothly

You're busy and it’s never a good time for your computers to stop working. No matter the size your business, with MacManBusiness you’ll get expert help the moment you need it.

Goodbye to tech issues

There's nothing we haven't seen before. From hidden settings, major bugs and large updates, you'll always be in safe hands.

Keep your business running

We get it, when systems go down your losing money. We'll prioritise your business for a fast turnaround with everything fixed in no time.

Complete peace of mind

Rest easy and focus on what matters. We’ll monitor your systems and keep things fully backed-up, so you'll never lose a thing.

Look at what our customers say

Project Art Works
Wendy Routley - Head of Finance

The team at MacMan are exceptional. Their knowledge, talent and willingness to go the extra mile is built into their DNA. We have been a customer of theirs for several years now and could not be tempted away. Keep on doing what you do best...... Thank you!!!

Priavo Security
Celine Murphy - Managing Director

MacMan has been extremely helpful in setting up our business processes, mac configuration during office move, software, security systems and trouble shooting. We will definitely use them for business support moving forward and would recommend their services to other businesses out there.

The Brighton Bathroom Company
Chris Burton - Founder

We have been using MacMan for our business support for the past 2 years and they feel like an integral part of our team. The quality of service and speed of response we receive is excellent and we would highly recommend them.

“MacManBusiness saved us when our servers went down. They’re the best!”

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Callum Wilson, CEO

We’ll take care of the tech,

so you can take care of your business

Screen Share Support

You won't have to try and describe your issue - you can show us! Using a simple screen share feature it will be like we're in the room next to you.

Complete Back-ups

Never lose a file again. If the worst case scenario happens, it’ll never be as bad as you think. We've always got you covered, and all your documents safe and sound.

Visits & Callouts

When you need us, we'll come running. Our fully-mobile team is ready for on-site responses. We’ll visit your place of work and get things working again in no time.

Routine Check-ups

We'll regularly give your systems health checks. This means we’ll likely spot things that will cause lost hours and disruption later down the line.

Savings at MacMan

Accidents happen, drinks spill, hard drives fail. When you're on a MacMan plan you get a 20% discount on repairs - and we’ll also take care of the delivery.

Phone & Email Support

We're only a call away. On all our plans you’ll get fast and friendly support from one our Apple experts - however and whenever you need it.

Let’s end your tech headaches

Find a plan that’s right for you

£19pp/mm

pp/pm
£19

Lite

8 hour response (or less)
20% discount on repairs
Unlimited screen share
Unlimited email support
Unlimited phone
Quartely on-site checkup
Monthly usage reports
Free hardware delivery
On-site discounts
Proactive monitoring
Free VIP assessments
Off-site backup
Start your 30-day free trial
MOST POPULAR

£19pp/mm

pp/pm
£29

Pro

4 hour response (or less)
20% discount on repairs
Unlimited screen share
Unlimited email support
Unlimited phone support
Quarterly remote checkup
Monthly usage reports
Free collection and delivery
20% onsite discount
Proactive monitoring
Free VIP assessments
Off-site backup
Start your 30-day free trial

£19pp/mm

pp/pm
£49

Ultimate

1 hour response (or less)
20% discount on repairs
Unlimited screen share
Unlimited email support
Unlimited phone support
Quarterly remote checkup
Monthly usage reports
Free hardware pickup/return
20% onsite discount
Proactive monitoring
Free priority hardware assessments
Off-site backup
Start your 30-day free trial

Looking for Server cover?

£19pp/mm

£69

per server

All of our 'Pro' plan features
+
8 hour on-site response
Start your 30-day free trial

No hidden costs or complicated contracts

How often can I contact you?

As often as you need to! We want your tech to work for you at all times, and that's what we're here for.

How quickly will you respond?

Usually within minutes, regardless of what plan you're on. Although, users on higher plans do have priority. If it's outside of open times it may be the next morning.

How many devices are covered per person?

All our plans cover one laptop and one desktop per person.

How will I share my screen with you?

We use a safe and easy to install software called TeamViewer. It lets you show us what's wrong and lets us fix it remotely.

Here's a direct download link for TeamViewer

How can I contact you for support?

You can pick from many ways to get in touch: Contact form, email, phone or live chat.

Is my data safe with your back-up service?

Yes, always! We use end-to-end encryption and password protection. This makes sure your data is always hidden from prying eyes. Using Google Cloud Services we can schedule backups nightly or every 15 mins.

How much is a standard callout?

Our standard rate for on-site visits is £75 per hour. With the discount from a Pro or Ultimate plan, this will drop too £60 per hour.

What do you class as a server?

Any single device for storage and/or file serving, such as a NAS (i.e. Synology Box). We don't count server racks with many server instances as one whole server.

What is a 'Priority Assessment'?

If your device has a fault and needs a repair we can look at it on the same day. Usually, assessments have 2-3 days lead time depending on our workload, but not when you're on a Pro or Ultimate plan.

More questions? We’ve got answers

About Us

We’ve been helping businesses that run on Apple across London and the South for over 12 years. In that time a lot has changed. What hasn’t, is our commitment to fast, affordable and reliable support for Apple users.

Usually, we’re called during a crisis – when systems are down. This means businesses are losing money. No one (including Apple themselves) offers a friendlier service or faster turnaround than us.

Our experts are the real 'Geniuses'. They won’t make you wait, they’ll give you a top priority, and make sure everything is working flawlessly.

You won’t need to Google a solution, or hassle the most tech savvy person on your team. That’s what we're here for. Your tech, is our problem.

Meet your local team

David

London

Ryan

Sussex

Matt

Kent

Get in touch

We would love to hear from you

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Head Office:
46 Quebec Street
Brighton
East Sussex
BN2 9UZ
Open Hours:
Monday - Saturday: 9am - 6pm
Sunday: Closed
Phone:
Email:

We help businesses that run on Apple.

No more tech issues or downtime with our simple monthly plans.

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Copyright © 2004 to 2019 The Mac Man Ltd. Registered in England and Wales. Company number 7102340.